You are here because you have not received either your online check-in email or your e-tickets from Nimax Theatres.
The first thing to do is to check that you booked through SIX Tickets. You can do this by checking your confirmation email. If your booking confirmation email was sent by SIX Tickets from a mailbox called automated@ingresso.io or automated@ingresso.co.uk then you booked through SIX Tickets.
If your booking was not made through SIX Tickets and your confirmation email is not from the mailbox above we will not be able to help, you will need to contact the company you purchased your tickets through.
If you are unable to locate your confirmation email and you are unsure who you booked your tickets through, you can check your payment card statement, if it says just: SIX Tickets and no other wording, then you have booked through SIX Tickets.
If your card statement says the show name or anything else, then it is most likely you booked through another company. To try and locate the company you booked through we advise you contact Nimax Theatres, who can be contacted here:
telephone 0330 333 4815
If you have not received an email you are expecting from Nimax Theatres the first thing to do, if you have not done it already, is to check your junk, spam and deleted mail folders, also some email providers create a folder called 'All Mail' (for example, Gmail does this) or 'Other' (for example, Hotmail, outlook and Live do this).
If you still cannot locate your check-in email - please click here.
If you have successfully checked-in and you still cannot locate your e-tickets, please go to the theatre box office on arrival and they will issue you with your tickets for entry. We advise you give yourself a little extra time so as not to miss the start of the show.