I want to redeem a SIX Exchange E-Card

I want to redeem a SIX Exchange E-Card

SIX Exchange E-Cards have been issued to certain customers to enable them to apply the value of a booking to a future SIX The Musical West End performance sold via SIX Tickets.

Some E-Cards have been issued on book.six-tickets.com and their Voucher Codes consist of 8 characters, for example 5UE474HY, and other E-Card have been issued on tickets.sixthemusical.com and their Redemption Codes consist of 16 characters, for example QENPS8MVLYRYETF5. Depending on what your Code looks like, use the below guidance accordingly. 

E-Cards issued on book.six-tickets.com  

If your E-Card was issued on book.six-tickets.com, and your Voucher Code consists of a string of 8 characters (letters and numbers), for example 5UE474HY, use this guidance:

To redeem a SIX Exchange E-Card issued on book.six-tickets.com please select a production, performance and seats you wish to purchase in the usual way and go to checkout.

On the checkout page, after you enter your details, find the below section:

  1. Click on the  button to open up the redemption field, and type in or paste the E-Card Voucher Code into the "Enter your Voucher Code" field, then click CONFIRM & PAY. The value of the E-Card will be applied as a payment to the booking.
  1. The value of several SIX Exchange E-Cards can be applied to a booking. To apply the value of several Exchange E-Cards to one booking, please repeat the above guidance for each E-Card Voucher Code.
  1. If the new booking has a lower value than the remaining balance on the E-Card, any difference will be retained on the E-Card and can be applied to a further booking for which E-Card redemption is available.
  1. If the new booking has a higher value than the remaining balance on the E-Card, any difference can be topped up using a credit or debit card at checkout.

E-Cards issued on tickets.sixthemusical.com

If your E-Card was issued on tickets.sixthemusical.com, and your Redemption Code consists of a string of 16 characters (letters and numbers), for example QENPS8MVLYRYETF5, use this guidance:

To redeem a SIX Exchange E-Card issued on tickets.sixthemusical.com please select a production, performance and seats you wish to purchase in the usual way and go to checkout.

On the checkout page, after you enter your details, find the below section:

  1. Click on the  button to open up the redemption field, type in or paste the E-Card Redemption Code into the "SIX Exchange E-Card Redemption Code" field. The value of the E-Card will be applied as a discount to the booking.
  1. The value of only one SIX Exchange E-Card can be applied to a booking. To apply the value of several Exchange E-Cards it is necessary to make a separate booking for each.
  1. If the new booking has a lower value than the remaining balance on the E-Card, any difference will be retained on the E-Card and can be applied to a further booking for which E-Card redemption is available.
  1. If the new booking has a higher value than the remaining balance on the E-Card, any difference can be topped up using a credit or debit card at checkout.